Shipping Policy

Last updated: September 2026

At Jamnagar by Ekta Sodha, every piece is thoughtfully crafted with attention to detail. Many of our products are made to order, which means production begins after your order is placed. We appreciate your patience while we create something special for you.

Processing & Shipping Time

Made-to-Order Items

• Production Time: 4–5 weeks

• Shipping: Once your order is ready, it will be dispatched and tracking details will be shared via email or SMS.

Ready-to-Ship Items

• Processing & Dispatch: 5–7 business days

• Tracking details will be shared once your order has been shipped.

Please note that production time and shipping time are separate. Delivery timelines begin after your order has been dispatched.

Domestic Shipping (India)

We ship across India through trusted courier partners to ensure safe and timely delivery.

Delivery times after dispatch may vary depending on your location, courier service availability, and unforeseen circumstances.

Multiple Items in One Order

If your order contains both made-to-order and ready-to-ship items, we may ship them together once the made-to-order item is ready, unless otherwise communicated.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS, allowing you to track your shipment.

Delays

While we strive to meet our estimated timelines, occasional delays may occur due to:

• High order volumes

• Handcrafted production requirements

• Courier or logistics delays

• Weather or other unforeseen circumstances

If there is a significant delay, we will keep you informed.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Need Assistance?

If you have any questions about your order or shipping timeline, please contact our customer support team through the contact details provided on our website.